Privacy Policy

LED Synergy know that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting our web site, submitting information or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. If you represent an entity, then "you" also refers to such entity.

What does this privacy policy cover?

This Privacy Policy covers treatment of personally identifiable information ("personal information") that we gathers when you are accessing our web site, or in connection with our sponsored events or services. The types of personal information that may be collected include your full name, company name, e-mail address and telephone number.  This policy does not apply to processes that LED Synergy do not own or control, or to entities that LED Synergy does not employ or manage.

What Personal Information do LED Synergy collect?

The information we gather from customers enables us to personalise and improve our services. We collect the following types of information from our customers.

Personal Information You Provide to Us:

We may receive and store any information you enter on our web site or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of features or opportunities. The personal information you provide may be used for such purposes as responding to your requests for certain products and services, customising the advertising and content you see, and communicating with you about specials, sales offers, new products and LED Synergy events.

Personal Information Collected Automatically:

• We may receive and store certain types of information whenever you interact with our web site or services. LED Synergy may choose to automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page you requested.
• Generally, our service may automatically collect usage information, such as the numbers and frequency of visitors to our site and its components. LED Synergy only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often customers use parts of the web site or services so that we can improve the website and services.
• Our product automatically gathers certain information related to the usage and effectiveness of our online self-service support. We only use such data in the aggregate, and not in a form that would identify you personally. This aggregate data helps us determine how effective support service is, so we can improve our self-service tools and make them as effective as possible.

E-mail Communications:

We may receive a confirmation when you open an e-mail from LED Synergy if your computer supports this type of program. LED Synergy may use this confirmation to help us make e-mails more interesting and helpful.  If you do not want to receive e-mail or other mail from us, please notify us by e-mail at sales@ledsynergy.co.uk

What About Cookies?

• Cookies are alphanumeric identifiers that we may transfer to your computer through your browser to enable our systems to recognise your browser and tell us how and when pages in our site are visited and by how many people. LED Synergy cookies do not collect personal information, and we do not combine the general information collected through cookies with other personal information to tell us who you are or what your screen name or e-mail address is.
• Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways.
• LED Synergy is working within the law; in respect to the new cookie legislation dated 25th May 2011, we will ensure that we are totally compliant within the one year timescale that has been given.

Will LED Synergy share any of the personal information it receives?

Personal information about our customers is an important part of our business. We neither rent nor sell your personal information to anyone. We share your personal information only with your consent or to business affiliates as described below.

Business Transfers: In some cases, we may choose to buy or sell business assets. In these types of transactions, customer information is typically transferred with related assets. Moreover, if LED Synergy or substantially all of its assets were acquired, customer information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of LED Synergy may continue to use your personal information as set forth in this policy.

Protection of LED Synergy and Others: We may release personal information when we believe in good faith that release is necessary to comply with any law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of LED Synergy, our employees, our customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

EFFECTIVE DATE OF THIS PRIVACY POLICY

This Privacy Policy is effective as of April 2012.

CHANGES TO THIS PRIVACY POLICY

LED Synergy may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected.

QUESTIONS OR CONCERNS

If you have any questions or concerns regarding privacy, please contact us through the enquiry form. We will make every effort to resolve your concerns.